Appointments

If your appointment is a URGENT medical emergency, please hang up the phone and dial 999

ALL TELEPHONE APPOINTMENT'S  INCLUDING VIDEO CONSULTATIONS   ARE  WITH THE DOCTOR/NURSE - THEY WILL THEN DECIDE IF THEY NEEDS TO EXAMINE YOU AND ASK YOU TO COME DOWN AT A SPECIFIC TIME. 

If you feel you need to be seen, the doctor will decide after speaking to you. Please do not blame the receptionist, who is acting on the doctor's instructions, we have a zero tolerance policy in regards to abusive patients, and this will not be tolerated.

Routine Appointments:

These  will be dealt with within 24 hrs - routine appointments will be triaged the same as all other appointments - if your call is URGENT please dial 999.

Consultations are by appointment and can be made in person, over the telephone and online.

If you wish to have a telephone consultation, please telephone the surgery on 0161 413 0709 and leave your name, telephone number and a few details of what the problem is and the doctor will call you back.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the appointment to someone else.

As part of South Manchester GP Federation, we offer evening and weekend appointments

for details please click link below.

http://manchesterpcp.co.uk/tfy.htm

Home Visits

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it, he may telephone you back to assess the problem and action required. Our premises are designed for disabled access and hope that everyone will attend the surgery wherever possible. A wheelchair is available if required - please ask at reception. 

'Please remember that several patients can be seen in the practice in the time that it takes to make one home visit and there are also better facilities for examining and treating patients in the surgery.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

We also have a new Practice/Community Nurse who will be going out to visit housebound patients and into nursing homes to do their annual reviews - if you are a housebound patient and need your review, please telephone the surgery and we will arrange this for you.