Practice Management

Karen Redshaw

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Kim Goddard

Reception Manager

Kim is Reception Manager - who looks after all the aspects of reception, checking that everything is running well and sorting out any queries that you may have. She is also complaints manager - so if you have any concerns that you wish to discuss, please contact Kim for assistance.

Karen
Debbie
Cindy
Anna
Nicola
Sophia
Robert (m)

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide  information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Vikki
Elaine
 
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